.................... is 'the planned and systematic modification of behaviour through learning events, programmes and instruction which enable individuals to achieve the level of knowledge, skills and competence to carry out their work effectively'.

Which word correctly completes this definition?

Which of the following is NOT a characteristic of a 'learning organisation'?

The stages of Kolb's experiential learning cycle are as follows.

1. Draw conclusions from the experience
2. Have an experience
3. Plan the next steps
4. Reflect on the experience

Which is the correct order?

Trainee Sara is unhappy in her current training programme, because it is too 'hands on': she is required to attempt techniques before she has had a chance to study the underlying principles first. She spends the evenings trying to read ahead in the course textbook.

Which of Honey and Mumford's learning styles is Sara's preferred style?

Which of the following are 'on the job' training methods?

(i) Day-release
(ii) Job rotation
(iii) Coaching
(iv) Temporary promotion

The effectiveness of a training scheme may be measured at different levels. Which of the following levels would be most appropriate for a team leader seeking to evaluate a training programme designed to improve the productivity of her section?

....................... development is a process whereby employees are offered a wide range of developmental opportunities, rather than focusing on skills required in the current job.

Which word or phrase correctly completes this sentence?

The learning cycle developed by David Kolb is a process for .......................... learning.

Which of the following words correctly completes this sentence?

....................... is learning through a network of computers or the internet (but not stand alone CD-Rom or tuition software), so that learning support is available from online tutors, moderators and discussion groups.

What term is used for this learning technology?

Which of the following documents would be part of a formal training needs analysis exercise?

All the following, with one exception, are clear benefits of training and development for an organisation. Which is the exception?

The HR manager of a firm has been asked to explain to the finance director the quantifiable benefits of training programmes.

Which of the following might she hesitate to put forward?

Which of the following statements about training would be the foundation of an effective training policy?

You have been asked to comment on the most effective approach for training accounts staff in the use of a new payroll system.

Which of the following arguments would you put forward for choosing an on-the-job approach?

Peter has been identified, using Honey & Mumford's learning styles questionnaire, as a Pragmatist learner. He is now preparing a personal development plan to improve his sales skills.

Which of the following training methods would Peter prefer and include in his plan?

What is a competence framework used for?

1. The growth or realisation of a person's ability and potential through the provision of learning and educational experiences.
2. The planned and systematic modification of behaviour through learning events, programmes and instruction which enable individuals to achieve the level of knowledge, skills and competences to carry out their work effectively.

Which of the following statements is correct?